Track Your Order

Track Your Order

Want to know where your order is? You can check your real-time delivery status directly from your order confirmation email — no account required.

How to track your order

  1. Open your order confirmation email from Four Candle.
  2. Click the “View your order” button or link.
  3. Your live order status and tracking information will appear instantly.

Can’t find your confirmation email?

  • Check your spam or junk folder — it sometimes lands there.
  • Search your inbox for noreply@mail.shopify.com or Four Candle.
  • Make sure you used the same email address you placed the order with.

Still need help? Contact our team with your order number and we’ll look into it for you.